Frequently asked questions

Shopimods connects your Shopify store to the systems that fulfil your orders. It captures every new order and sends it to GSIT for delivery or to any system you choose by webhook, keeps a log of every attempt, and manages your stock and bundles.

Shopimods is free to install and use. It is provided to merchants who use our marketing and delivery services; there are no in-app charges.

Install Shopimods from the Shopify App Store (or the install link we send you) while logged in to your store, then approve the permissions. You never need to type in your store address.

No. When you install the app we create your account and organization from your store owner details and sign you straight in. We also email you a link to set a password for signing in later at app.shopimods.com.

Yes. Install the app on each store. Stores whose owner email matches your account are added to the same organization.

To GSIT, which creates a delivery order in your GSIT portal, or to any HTTPS endpoint as a webhook. You set this up per store under Order actions.

Usually within seconds, through Shopify order notifications. A background sync also checks your store regularly and picks up any order a notification missed.

Automatic sending only happens when the store's Auto Sync switch is on and the store has an order action with the "created" event. Check the order's action log for the response from GSIT or your endpoint.

Yes, for GSIT. When GSIT returns a tracking reference, Shopimods saves it and marks the Shopify order as fulfilled with that tracking number.

Yes. Select the orders on the Orders page and click Sync. They are sent to the store's actions that use the "sync" event.

Add SKUs one by one on the Stock page, or import them from a CSV or Excel file under Stock → Imports. Order items are matched to your stock by SKU.

Yes. A bundle is a SKU made up of other SKUs with a quantity for each. You can create bundles in the app or in your import file using the parent_sku and bundle_quantity columns.

Only what it needs to sync and fulfil orders: your orders (including the customer's name, contact details and delivery address) and their fulfillment orders. It does not access your products, customer list or payments.

On Amazon Web Services in the United Kingdom (London region). See our privacy policy for details.

Shopimods stops accessing your store immediately and the store shows as disconnected. You can reinstall at any time. Store data is then deleted as described in our privacy policy.